Option 1: 24-hour faults and emergency support
Option 2: Accounts and billing enquiries
8am - 6pm, Monday to Friday (closed public holidays)
Option 3: General technical enquiries
8am - 5pm, Monday to Friday (closed public holidays)
Need language assistance? 13 14 50
Hearing impaired and need a TTY service? 13 36 77
8am - 6pm, Monday-Friday (except public holidays)